FREELANCE EDUCATOR OPPORTUNITIES

Handi Quilter works with a select group of talented, experienced, freelance educators who teach longarm quilting techniques, demonstrate Handi Quilter machines and products in the U.S., Canada, and around the world. If you would like to be considered the next time Handi Quilter adds to their freelance team, please submit an application form here.

CAREERS AT HQ

Handi Quilter is one of the largest manufacturers of longarm quilting machines in the industry. If you are interested in joining our team, please email your resume along with a completed Employment Application to: jobs@handiquilter.com or fax to: 801-494-1063. Please reference the position you are interested in.

PRODUCTION / ASSEMBLY

SCHEDULED HOURS: FULL-TIME, Monday – Thursday 6:30AM – 5:00PM

Date Posted: September 18th, 2020

Handi Quilter, the worldwide leader in longarm quilting machines and accessories has an immediate, full-time Machine Build position available. Handi Quilter is an innovative company that provides quilters with the highest quality products and service. We pride ourselves in having a great work environment. We offer competitive salary and benefits. To apply email resume to jobs@handiquilter.com.

Required Skills:

  • Ability to lift 50+ lbs.
  • Attention to detail
  • Ability to cross-train and learn multiple tasks
  • Ability to work within a team environment
  • Strong time management skills
  • Good communication skills
  • Basic electronic skills

Job Requirements:

  • Frequent lifting of quilting machines (50+ pounds)
  • Organization of inventory used in the assembly process
  • Communication among team members
  • Working while being on your feet for long periods of time
  • Working with your hands to assemble small and/or large components
  • Potential of working with power tools or soldering tools
  • Quality inspection of inventory while assembling
  • Quality inspection of machine performance while sew testing
  • Other duties as assigned

CUSTOMER SERVICE / TECHNICAL SOLUTIONS SPECIALIST

SCHEDULED HOURS: FULL-TIME, Monday – Friday 8AM – 5PM

Date Posted: February 23rd, 2021

Handi Quilter, (HQ), the worldwide leader in longarm quilting machines and accessories has an immediate, full-time Customer Service/Tech Solutions Specialist position available. Handi Quilter is an innovative company that provides quilters with the highest quality products and service. We pride ourselves in having a great work environment. We offer competitive salary and benefits. To apply email resume to jobs@handiquilter.com. This position reports to Technical Solutions Manager.

Job Description:

We are currently hiring experienced technical specialists to provide technical assistance and support for incoming queries and issues related to quilting machines, computer systems, software, operating systems and hardware. The appropriate candidate will resolve product or service problems by clarifying the customer’s problem: determining the cause of the issue: selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. The appropriate candidate will respond to queries either, over the phone, email, online, or in person and maintain detailed documentation of all interaction.

Required Skills:

  • Computer & typing literacy/proficiency, working with multiple software applications/screens simultaneously
  • Ability to communicate technical information, both verbal and written, to a wide range of end – users
  • Possess excellent follow-up skills, accuracy, attention to detail and the ability to manage multiple assignments
  • Ability to quickly learn and/or use quilting machines and computer software
  • Strong trouble-shooting and problem solving skills on mechanical and electronic systems
  • Strong time management skills
  • Experience providing technical support (preferred)

Job Duties:

  • Effectively utilizes written and verbal communication to serve the needs of Handi Quilter retailers and customers
  • Implements conflict management skills to de-escalate calls in a way that builds a positive customer experience
  • Demonstrates accountability by following through on all necessary customer touch points with appropriate sense of urgency
  • Demonstrates patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
  • Makes independent and courageous decisions keeping customer and company needs in mind
  • Meets or exceeds company performance standards for quality and speed of service to our customers
  • Communicates effectively as a team approach with other departments
  • Accurately and appropriately document customer account based on actions taken
  • Keeps track of open cases and in house repairs, reports and assures they are properly closed with good follow-up with the retailer or customer
  • Engages in weekly development sessions with Team Leaders and Coaches
  • Follows SOP’s provided
  • Ability to work outside business hours and Saturday when needed
  • Other duties as assigned

CUSTOMER RELATIONS COORDINATOR

SCHEDULED HOURS: FULL-TIME, Monday – Friday 8AM – 5PM

Date Posted: April 15th, 2021

Handi Quilter, the worldwide leader in longarm quilting machines and accessories has an immediate, full-time Customer Relations Coordinator position available. Handi Quilter is an innovative company that provides quilters with the highest quality products and service. We pride ourselves in having a great work environment. We offer competitive salary and benefits. To apply, email resume to jobs@handiquilter.com. Works under the direction of the Customer Relations Manager.

Required Skills:

  • Must have computer skills including knowledge of Microsoft Office, Word, Excel
  • Accurately enter data into multiple computer programs including Sage 100 and CRM
  • Ability to professionally answer customer phone calls
  • Must have excellent communication skills, both written and verbal
  • Must be able to troubleshoot and explain precise information over the phone
  • One to three years customer service experience required, including dealing with difficult customers
  • Must be prompt and punctual to answer incoming phone calls and questions and document conversations
  • Ability to work independently and as part of a team
  • Must be detail oriented
  • Must be able to accomplish multiple tasks in a timely manner
  • Contacts representatives and consumers regarding operations
  • Other office functions as needed, including faxing, mailing, filing, etc.
  • Must be able to work with all teams within the company
  • Other duties as assigned by the Customer Relations Manager

PURCHASING MANAGER

SCHEDULED HOURS: FULL-TIME, Monday – Friday 8AM – 5PM

Required Skills:

  • Must have excellent grasp on the English language: interpersonal, verbal and written communication skills
  • Must have knowledge of and experience with expediting
  • Must have knowledge of and experience with logistics
  • Must have a knowledge of tracking incoming/outgoing shipments
  • Must have knowledge of and experience with attention to detail in delivery due dates, tracking shipments delivery and inventory
  • Maintains ongoing communication with related departmental personnel to ensure timely and accurate procurement of materials / services
  • Must have an great understanding on the best way to have product delivered to Handi Quilter
  • Must understand production schedule, BOMs, purchasing and inventory business acumen
  • Must have basic computer skills (email, word processing, spreadsheet, MAS/Sage 2018)
  • Analyzing data regarding ordering patterns and projections
  • Must be goal/project oriented
  • Must have a can-do attitude

Job Requirements:

  • Select suppliers and negotiate cost and delivery
  • Create Purchase Orders
  • Follow-up with supply base to ensure on time deliveries using the forecasted deliveries report.
  • Works COGS reduction activities
  • Quality management of parts and delivery
  • Manage order delivery logistics and track shipments
  • Update internal systems with order and tracking information
  • Expedite orders on a daily basis to ensure on time delivery
  • Enters and processes all aspects of purchasing and receiving
  • Effective communications skills to actively engage suppliers and ensure they are performing to the Handi Quilter expectations and specifications
  • Works closely with accounting to ensure accuracy of all aspects of purchase order entry/receiving
  • Works with engineering on new parts development
  • Responsible for communicating with and contacting vendors/transporters regarding the
  • fulfillment of purchase orders
  • Takes ownership for on time delivery for all POs, understand the urgency of having parts arrive on time
  • May be required to lift up to 50 lbs.

Additional Responsibilities:

  • Ability to work effectively with all levels in the organization
  • Ability to work under pressure, multi-task, and meet deadlines
  • Ability to reason, negotiate, and be assertive
  • Ability to take a task/project and see it from start to finish
  • Ability to work with little supervision
  • Ability to think outside of the box
  • Understanding of urgency and timely follow-up
  • Other duties as designated

STAFF ACCOUNTANT

SCHEDULED HOURS: FULL-TIME, Monday – Friday 8AM – 5PM

Premier Needle Arts has an immediate job opening for a Staff Accountant. Premier Needle Arts is located in North Salt Lake, UT with an additional office located in Vancouver, WA. To apply or for additional information email jobs@handiquilter.com. Visit our retail websites ConnectingThreads.com, KnitPicks.com, Handiquilter.com, Superiorthreads.com, and Crochet.com. We pride ourselves in having a great work environment. We offer competitive salary and benefits.

The Staff Accountant is responsible for a variety of tasks, including:

  • High volume of accounts payable transactions
  • Invoice processing/payment
  • Month-end process and credit card reconciliation tasks
  • Working with other departments to resolve accounting related issues
  • Possible office admin functions (e.g., filing, etc)
  • And a variety of other duties as assigned

The successful candidate will have the ability to:

  • Manage competing priorities
  • Maintain an organized workflow
  • Independently solve practical problems and interpret a variety of written and oral instructions
  • Handle highly confidential and sensitive information

Additional requirements:

  • MS Office proficiency, including intermediate Excel skills
  • Familiarity with GAAP accounting principles
  • Accounts payable experience
  • SAGE software experience a plus
  • A minimum of one year accounting experience
  • A Bachelor’s degree in accounting or a related field a plus
  • Upon a conditional offer of employment, a criminal background check will be required

JUNIOR WEB DEVELOPER

SCHEDULED HOURS: FULL-TIME, Monday – Friday 8AM – 5PM

Handi Quilter, (HQ), the worldwide leader in longarm quilting machines and accessories has a full-time Junior Developer position open, and is looking for a skilled professional to join our web team!

HQ is an innovative company that provides quilters with the highest quality products, service and community. We pride ourselves in having a great work environment with competitive salary and benefits.

Who we think would be a great fit

In this role, you collaborate with other developers and departments to design and build web applications. Part of these responsibilities include writing and debugging code, so we are looking for applicants familiar with PHP, JavaScript, HTML, CSS, WordPress, and WooCommerce.

Junior Web Developer Duties, Responsibilities, and Qualifications:

  • Experience with design software (e.g., Photoshop, Adobe XD)
  • Understanding of UX/UI (user experience/user interface) design • Knowledge of SEO (search engine optimization)
  • WordPress development experience
  • Good visual design sense
  • Experience writing code in PHP, JavaScript, HTML, CSS
  • Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery • Knowledge of code versioning tools like Git
  • Good understanding of website architecture and aesthetics
  • Experience working with debugging tools such as Chrome Inspector and Xdebug
  • Experience in front-end or back-end software development for UNIX or LINUX a plus • Experience with database management and security a plus
  • Experience with Docker a plus
  • Experience using MySQL or similar databases a plus
  • Experience with WordPress / WooCommerce a plus
  • Ability to project manage
  • Analytical skills
  • Good communication skills